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Frequently Asked Questions



 Q1 What do I do if I am having trouble placing an order online?

A1: If you are experiencing technical difficulties with the website or need further guidance on how to order online, please do not hesitate to contact us: (sales@euromart.cn). We will do our best to process your online order as quickly and easily as possible. If all else fails, you can always send us an email with your order request!




Q2 What happens if I'm not home when my delivery arrives?

A2: Euromart works with you to ensure that someone will be available to accept delivery when we arrive at your home or office. Please select a time frame for delivery. Include any specific time requirements in the special requests box at checkout to ensure that delivery is stress-free. If for some reason your plans change, simply call, email or SMS one of the EuroMarts staff, and we will work with you to find a new delivery time that suits you better.




Q3 What if I can't find the product I want on the website?

A3:If there is a product that you need but cannot find on our website, please let us know by sending an email to sales@euromart.cn. We will let you know whether adding it to your order is feasible and if it is not, we will do our best to find and source it. We believe that if one of our customers’ needs a specific product, others will as well.




Q4 What if I am not happy with the quality of the items delivered?

A4: Euromart strives to deliver only the finest quality products. However, please do not hesitate to contact us if anything you receive does not meet your expectations. Our customer service department is always standing by to assist you. Your satisfaction is extremely important to us and we will always try our best to ensure Euromart never lets you down!



Tisdale Chardonnay White
Unit price:¥98
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Tisdale Merlot Red Wine <
Unit price:¥98
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Nature's Path Chocolate K
Unit price:¥38.8
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Del Monte Prune Juice [1
Unit price:¥38.8
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